Tuesday, August 31, 2010

Multitasking The Team

In general teams function very well when each member has a specific task to do or area of expertise and does nothing else.  But, as a leader, you will help your team grow and remain flexible by creating opportunities for multitasking.  Your team will function more efficiently and with less stress when they understand each other's work or responsibilities.  Set aside time for each team member to work with others on the team.  For example, have a follow-up clerk work side-by-side with the cancer conference coordinator, or have your abstracting staff spend a day with the quality control team member.  Multitasking in this manner will broaden the perceptions, enhance skill sets and promote cooperation and team spirit.

Thursday, August 26, 2010

Encouragement

"Flatter me, and I may not believe you.
Criticize me, and I may not like you.
Ignore me, and I may not forgive you.
Encourage me, and I will not forget you."

~William Arthur Ward